ORDER YOUR CATERING PACKAGE
Ready to order?
Download the menu, or simply fill out the Order Request form. We will contact you to discuss your order including drink options, and logistics.
Would you prefer to speak to a person? Call us on 07 4325 3107.
CATERING MENU
Use this handy menu checklist to capture your guest’s preferences.
CREATE YOUR
ORDER REQUEST
Use the form to select and share your order with the Miss Cocoa’s team.
PAY ONLINE
Short on time? Pay online or we will take your payment when we speak with you.
Our catering menu may change from time to time, and we aim to maintain it for accuracy. Should there be any variation to your order, we will discuss it with you during our first call.
FREQUENTLY ASKED QUESTIONS
DO YOU TAKE URGENT ORDERS?
We usually require at least 3-5 days notice of your order. However, we will do our best to meet your needs.
If your order is urgent, please call the cafe and ask for a Cafe Manager. Miss Cocoa’s: 07 4325 3107.
BOOKING DEADLINES
We require 3-5 days notice to fulfil catering orders. This ensures we have the staff on hand to produce your order with the care it deserves.
BOOKING CHANGES & CANCELLATIONS
If you need to reschedule or cancel your catering booking, please provide at least 48 hours before your event date.
Cancellations after the notice period will forfeit the deposit.
CAN YOU GIVE ME GUIDANCE/RECOMMENDATIONS ON MY ORDER?
You can pop into Miss Cocoa’s to have a chat with one of the Cafe Managers or call us to have a chat. We can assist you with the right level of food for your function.
WHY IS MY ORDER AN ORDER REQUEST?
We like to ensure we have a solid understanding of your order. Once you have submitted the order request form or emailed us with your needs, we will call you to review the details.
During the call, we will take your deposit (if you haven’t already paid) and discuss your pick-up time.
HOW DO I PAY?
Miss Cocoa’s prefers credit card payments.
At the time of your booking confirmation we will take the 50% deposit from you. We will do this over the phone, or you can pay in person at the cafe.
You can now pay via our online shop. Click the link above.
To pay online you will have spoken with one of the Miss Cocoa’s team to confirm your order requirements.
DO YOU HAVE VEGAN, VEGETARIAN & GLUTEN FREE OPTIONS?
We cater for gluten-free, vegetarian and dairy-free needs.
When you complete your order request form, or speak with us, please inform us on what you need.
WHAT HAPPENS AFTER I HAVE SUBMITTED MY REQUEST?
After completing the order form, you’ll receive a copy via email. We’ll then contact you to discuss details and secure your deposit. You will be called within the business day.
Please inform us of any dietary requirements or booking changes.
A few days before pickup, we’ll check in with you – of course you can contact us during open hours too.
Please note that we do not offer delivery.
DO YOU DELIVER?
We create – you collect.
Your order will be packaged in catering boxes and ready for easy pickup. Please confirm your Drink order two days before your scheduled pick-up time.
Please bring a friend to collect your order, especially if you have drinks to pick up.
I HAVE TECHNICAL ISSUES WITH THE FORM, WHO DO I CONTACT?
Contact hello@misscocoas.com.au and inform us of the issue you are experiencing.
If placing your order over the phone is easier or faster, please call the cafe on 07 4325 3107.
I'M NOT READY TO ORDER YET; CAN YOU PLEASE KEEP ME KEEP ME INFORMED ON ANY MENU CHANGES?
Subscribe to our news and/or send us a message to hello@misscocoas.com.au.
We may update our menu from time to time and have special offers that might interest you.
AN ITEM I ORDERED WASN'T ABLE TO BE PROVIDED; WHY DID THAT HAPPEN?
Due to seasonality or logistics issues, we may not be able to provide one of your preferred items. On the rare occasion this may occur, we will call you to discuss the other tasty options.
We aim to keep our product information up-to-date so you can make informed choices.
MISS COCOA'S COFFEE ROASTERY DRIVE THRU
FIND US
93-101 Boat Harbour Drive,
Urraween, Qld 4655
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Hours
Monday to Friday:
5:30am to 4pm*
Saturday: 5:30am – 2pm*
Sunday: 6am – 2pm
*Public holidays:
6am – 2pm