ORDER YOUR CATERING PACKAGE
Ready to order?
Download the menu, or simply fill out the Order Request form. We will contact you to discuss your order including drink options, and logistics.
Would you prefer to speak to a person? Call us on 07 4325 3107.
CATERING MENU & CHECKLIST
CREATE YOUR
ORDER REQUEST
Our catering menu may change from time to time, and we aim to maintain it for accuracy. Should there be any variation to your order, we will discuss it with you during our first call.
FREQUENTLY ASKED QUESTIONS
DO YOU TAKE URGENT ORDERS?
We usually require at least 3-5 days notice to make and prepare your order.
If your order is urgent, please call the cafe and ask for a Cafe Manager. Miss Cocoa’s: 07 4325 3107.
BOOKING DEADLINES
We require 3-5 days notice to fulfil catering orders. This ensures we have the staff on hand to produce your order with the care it deserves.
BOOKING CHANGES & CANCELATIONS
If you need to reschedule or cancel your catering booking, please provide at least 48 hours before your event date.
Cancellations after the notice period will forfeit the deposit.
CAN YOU GIVE ME GUIDANCE/RECOMMENDATIONS ON MY ORDER?
You can pop into Miss Cocoa’s to have a chat with one of the Cafe Managers or call us to have a chat. We can assist you with the right level of food for your function.
HOW DO I PAY?
Miss Cocoa’s prefers credit card payments.
At the time of your booking, we will take the 50% deposit from you.
You will be able to order and pay online via our website soon too.
DO YOU HAVE VEGAN, VEGETARIAN & GLUTEN FREE OFFERINGS?
We cater for gluten-free, vegetarian and dairy-free needs.
When you complete your order request form, or speak with us inform us on what you need.
WHAT HAPPENS AFTER I HAVE SUBMITTED MY REQUEST?
After completing the order form, you’ll receive a copy via email. We’ll then contact you to discuss details and secure your deposit. You will be called within the business day.
Please inform us of any dietary requirements or booking changes.
A few days before pickup, we’ll check in with you – of course you can contact us during open hours too.
Please note that we do not offer delivery.
DO YOU DELIVER?
We create – you collect.
Your order will be packaged in catering boxes and ready for easy pickup. Please confirm your Drink order two days before your scheduled pick-up time.
Please bring a friend to collect your order, especially if you have drinks to pick up.
I HAVE TECHNICAL ISSUES WITH THE FORM, WHO DO I CONTACT?
Contact hello@misscocoas.com.au and inform us of the issue you are experiencing.
If placing your order over the phone is easier or faster, please call the cafe on 07 4325 3107.
I'M NOT READY TO ORDER YET; CAN YOU PLEASE KEEP ME KEEP ME INFORMED ON ANY MENU CHANGES?
Subscribe to our news and/or send us a message to hello@misscocoas.com.au.
We may update our menu from time to time and have special offers that might interest you.
WHEN THE MANAGER CALLED ME THEY SAID THAT AN ITEM WASN'T AVAILABLE. WHY DID THAT HAPPEN?
Ready to order?
Complete the Order Request form.
Once we have received and reviewed your order, we will call you to finalise the details and take a deposit payment.